MKTG 1600. Restaurant Management. Units: 3
The principles of restaurant management and food service operations with particular attention to safety, sanitation, hygiene and cleanliness standards. Topics include menu planning, concept development, food production methods, procurement, budgeting and cost control analysis. The Food Protection Manager certification exam will be taught and assessed in this course.
MKTG 2500. Hospitality and Tourism Management. Units: 3
This course includes the management of hotels, clubs, casinos and resort properties in the areas of operations, customer service delivery, technology, property maintenance and quality assurance. Front desk, rooms division, human resources, concierge, banquet, facilities, sales and marketing and other departments will be reviewed. Tourism topics include destination marketing, itinerary planning, global travel and intercultural communications that are the prerequisites for the annual study abroad to Italy during spring break.
MKTG 3050. Marketing Principles. Units: 3
Overview of the field of marketing and its interactions with other aspects of business. Includes consumer and industrial buying behavior, target marketing, segmentation, positioning, and differentiation; marketing research, product, distribution, promotion, and pricing decisions; industrial, services and international, marketing as well as legal and ethical dimensions.
MKTG 3160. Research Methods. Units: 3
Research as an activity of information gathering, analysis and interpretation for input into organizational decision making. Students will gain the skill-set to define the proper research problem, develop an appropriate research design, effectively sample the right population, and collect and analyze the data (secondary and/or primary) required to enable managers to make better decisions. Different methods of data collection (e.g. survey, observation, experiments, qualitative methods), tools utilized for data collection and analysis, and the type of data created will be covered.
MKTG 3600. Meetings and Event Planning. Units: 3
The process of planning, developing and coordinating a variety of meetings and events in hotels, clubs, convention centers, trade shows, and sports and entertainment venues. Topics include, forecasting revenues, budget preparation, controlling expenses, contract negotiations, vendor selection and supervising event personnel.
MKTG 4100. Consumer Behavior. Units: 3
Semester Prerequisite: MKTG 3050 and MKTG 3160. Quarter Prerequisite: MKTG 305
An examination of factors that affect consumers during the pre-purchase, purchase, and post-purchase decision-making process. An analysis of the individual and aggregate market behavior of customers and the use of theoretical and empirical customer information in developing marketing policy and strategy through project-based learning. Factors that affect consumers' perceptions, attitudes and decision making will be introduced and discussed. Formerly offered as MKTG 410.
MKTG 4160. Marketing Research. Units: 3
Semester Prerequisite: MKTG 3050 and MKTG 3160. Quarter Prerequisite: MKTG 305
In this course, students will learn how to develop a marketing research plan, collect the data (secondary and/or primary), analyze and interpret the data, and present the results, in order to enable managers to make better decisions. Fundamental statistical analysis techniques commonly used in marketing research, such as frequency analysis, hypothesis testing, analysis of variance, correlation, and regression will be taught. The course will also feature many examples of contemporary marketing research applications. Formerly offered as MKTG 416. Materials fee required.
MKTG 4200. Marketing Communications. Units: 3
Semester Prerequisite: MKTG 3050 and MKTG 3160. Quarter Prerequisite: MKTG 305 and the upper-division writing requirement
An integrated approach to planning and creating the firm's total marketing communications program, primarily advertising, sales promotion, public relations, and social media. Surveys the entire field of promotion in its social and management context and develops the creative approach, strategy, and tactics necessary to realize the objectives of the marketing program. Emphasizes application of concepts through project-based learning incorporating quantitative and qualitative research techniques, industry analysis, and graphic design, in developing and evaluating communication plans. Formerly offered as MKTG 420.
MKTG 4300. Professional Selling and Sales Management. Units: 3
Semester Prerequisite: MKTG 3050. Quarter Prerequisite: MKTG 305 and the upper division writing requirement
Students will learn about the sales process, the buying process, relationship selling, prospecting, sales call planning, communication, negotiating, and closing sales as well as how to motivate, compensate, and train sales people. Develops interpersonal communication skills through role-playing and other selling techniques in the selling or products and services. Skills in prospecting, relationship building analysis, sales demonstrations, sales negotiations, and closing of sales will be taught. Emphasis will be on personal selling techniques, sales management, and best practices in professional selling. Formerly offered as MKTG 430.
MKTG 4460. Integrated Marketing Communications. Units: 3
Semester Prerequisite: MKTG 4200. Quarter Prerequisite: MKTG 420
An experiential projects course focusing on the development of an integrated marketing communications campaign for a client's regional or national product or service. Formerly offered as MTKG 446.
MKTG 4500. Hotel Operation Tactics and Strategies. Units: 3
Hotel Operations Tactics and Strategies (HOTS) is a business management simulation to operate a large hotel where students develop technical and decision-making skills to increase market share, maximize revenues and increase profitability. A hotel’s financial results depend on its ability to construct, promote and deliver a competitive price/value proposition to the marketplace. Student teams compete in a virtual environment that leads to critical thinking outcomes in the areas of operations, communications, revenue management, strategic planning, teamwork and career readiness.
MKTG 4600. Retailing and Ecommerce. Units: 3
Semester Prerequisite: MKTG 3050. Quarter Prerequisite: MKTG 305
Development, organization and management of retail institutions. Emphasis is on brick & mortar and e-commerce operations and include merchandise planning, control of budgets, human resources planning, pricing and customer service. Students develop a retail strategy mix for a retailer within the context of today's retail practices. Formerly offered as MTKG 460.
MKTG 4700. International Marketing. Units: 3
Semester Prerequisite: MKTG 3050. Quarter Prerequisite: MKTG 305
Development of international marketing strategies and programs for the determination of objectives and methods of organization through execution of research, advertising, pricing, distribution, financing, and human resource management activities. Emphasis on the design of optimal strategies under varying physical, economic, political, social and cultural environments and specific marketing situations. Formerly offered as MKTG 470. Satisfies GE designation Global Perspectives only.
MKTG 4750. Digital Marketing. Units: 3
Semester Prerequisite: MKTG 3050. Prerequisite: MKTG 305
Content emphasizes a hands-on immersion into e-commerce, project management, procurement, and social media, how this technology impacts the marketing mix and effective and efficient marketing strategies. Topics focus on applications, innovations, and future direction in marketing practice and includes application of content in marketing and communications planning.
MKTG 4760. Strategic Issues in International Business. Units: 3
Semester Prerequisite: MKTG 4700. Prerequisite: MKTG 470 and MGMT 405
An examination of strategic issues in conducting business across national boundaries. Development and implementation of strategic and tactical decisions for companies and brands drawing upon research, analysis, and strategic marketing skills to develop actionable plans that address critical challenges faced by organizations.
MKTG 4960. Strategic Marketing Planning. Units: 3
Semester Prerequisite: MKTG 4100 and MKTG 4160. Quarter Prerequisite: MKTG 410 and MTKG 416
Provides an overview of the role of sustainability in marketing strategy. Emphasis is on the use of the triple bottom line perspective to cast sustainability as the simultaneous pursuit of financial, social/relational, and environmental performance. Development and implementation of strategic and tactical decisions for companies and brands drawing upon research, analysis, and strategic marketing skills to develop actionable plans that address critical marketing challenges faced by organizations. Formerly offered as MKTG 496.
MKTG 5160. Marketing Data Analytics. Units: 3
Semester Prerequisite: MKTG 4160. Quarter Prerequisite: MKTG 416
Students will be able to identify, evaluate, and capture business analytic opportunities that create value. In addition, students will learn basic analytics methods to analyze big data (large data sets). Students will learn how to develop new insights based on business performance data and statistical methods. Students will learn how data analysts describe, predict, and inform business decisions, and they will develop data literacy and an analytic mindset that will help them make strategic decisions based on data.
MKTG 5250. Sports and Entertainment Marketing. Units: 3
Semester Prerequisite: MKTG 3050 or MKTG 6050. Quarter Prerequisite: MKTG 305 or MKTG 605
The application of basic marketing principles to sports, entertainment, and hospitality products and services. Students will learn about marketing by developing and presenting strategic marketing plans for a sports, entertainment or hospitality organization. The plan will include a situational analysis, SWOT analysis, mission statement, positioning statement, and marketing plan that includes objectives, strategies, tactics, and key result measures. Formerly offered as MKTG 525.
MKTG 5500. Advanced Sports Marketing Planning and Strategy. Units: 3
Semester Prerequisite: MKTG 5250. Quarter Prerequisite: MKTG 525
An integrative approach to strategic sports marketing management providing theoretical and practical aspects of marketing management in the sports industry. Topics include the planning, design and execution of a comprehensive situation analysis, identification and evaluation of strategic marketing alternatives, and the implementation of marketing plans and programs. Formerly offered as MKTG 550.
MKTG 5550. Advanced Entertainment Marketing Planning and Strategy. Units: 3
Semester Prerequisite: MKTG 5250. Quarter Prerequisite: MKTG 525
An integrative approach to strategic entertainment marketing management providing theoretical and practical aspects of marketing management in the entertainment industry. Topics include the planning, design and execution of a comprehensive situation analysis, identification and evaluation of strategic marketing alternatives, and the implementation of marketing plans and programs. Formerly offered as MKTG 555.
MKTG 5600. Experiential Marketing. Units: 3
Semester Prerequisite: MKTG 3050 or MKTG 6050. Quarter Prerequisite: MKTG 305 or MKTG 605
The successful marketing of services and the delivery of excellent service are critical elements in the achievement of customer satisfaction and the long-term success of an organization. In this regard, service quality and its measurement will be emphasized, as will the link between service quality and customer satisfaction. This course will also cover the application of the principles of marketing to the marketing of services as well as in-depth understanding of the broader role of service excellence for both "pure" service organizations and organizations that offer a mix of goods and services. Formerly offered as MKTG 560.
MKTG 5750. Hospitality Internship I. Unit: 1
Semester Corequisite: MKTG 5700
Entry level experience in a hotel, restaurant, or related position at a university approved site with a focus on rotating through all departments in the organization. NOTE: Only students who have been approved for placement by internship coordinator may enroll in this course.
MKTG 5752. Hospitality Internship II. Units: 2
Semester Prerequisite: MKTG 5700. Quarter Prerequisite: MKTG 570
Semester Corequisite: MKTG 5720
Food handler certification required for restaurant experience. Experience in a hotel, restaurant, tribal casino, or tourism site. Minimum of 75 hours of quality work at site required during semester in addition to completion of a project.
ADMN 5753. Internship. Unit: 3
Semester Prerequisite: Consent of college internship coordinator. Quarter Prerequisite: senior standing preferred; consent of instructor and the departments internship coordinator
Supervised work and study in private or public organizations. May be repeated for credit. A total of six units of Jack H. Brown College of Business and Public Administration 5753 or 5755 courses may be applied toward graduation. Graded credit/no credit.
MKTG 5915. Seminar in Marketing. Unit: 1
An intensive study of some phase of marketing to be developed by the instructor. May be repeated for credit as topics change.
MKTG 5930. Seminar in Marketing. Units: 3
An intensive study of some phase of marketing to be developed by the instructor. May be repeated for credit as topics change. Formerly offered as MKTG 590.
MKTG 5951. Independent Study. Unit: 1
Semester Prerequisite: Junior status, or graduate status
Special topics involving library and/or field research. A total of 8 units in any Jack H. Brown College of Business and Public Administration 5951, 5952, 5953, 5955 may be applied toward graduation. Consent of instructor and approval by the department of a written project/proposal submitted to the appropriate department in the Jack H. Brown College of Business and Public Administration on a standard application filed in advance of the semester in which the course is to be taken. Course is cross-listed across different departments within the college.
MKTG 5952. Independent Study. Units: 2
Semester Prerequisite: Junior status, or graduate status
Special topics involving library and/or field research. A total of 8 units in any Jack H. Brown College of Business and Public Administration 5951, 5952, 5953, 5955 may be applied toward graduation. Consent of instructor and approval by the department of a written project/proposal submitted to the appropriate department in the Jack H. Brown College of Business and Public Administration on a standard application filed in advance of the semester in which the course is to be taken. Formerly offered as 595B. Course is cross-listed across different departments within the college.
MKTG 5953. Independent Study. Units: 3
Semester Prerequisite: Junior status, or graduate status
Special topics involving library and/or field research. A total of 8 units in any Jack H. Brown College of Business and Public Administration 5951, 5952, 5953, 5955 may be applied toward graduation. Consent of instructor and approval by the department of a written project/proposal submitted to the appropriate department in the Jack H. Brown College of Business and Public Administration on a standard application filed in advance of the semester in which the course is to be taken. Formerly offered as 595D. Course is cross-listed across different departments within the college.
MKTG 6050. Marketing Management. Units: 3
An examination of managerial decision-making and problem-solving using the marketing mix and the activities it entails such as selling, advertising, pricing, consumer behavior, marketing research and channels of distribution. Formerly offered as MKTG 605.
MKTG 6100. Consumer and Organizational Buying Behavior. Units: 3
Semester Prerequisite: MKTG 6050. Quarter Prerequisite: MKTG 605
Influences on the purchasing behavior of individual consumers and organizational buyers. Use of theories, concepts and research findings in management and public policy decisions. Formerly offered as MKTG 610.
MKTG 6400. Advanced Marketing Research. Units: 3
Semester Prerequisite: MKTG 6050. Quarter Prerequisite: MKTG 605
Advanced study of current marketing research methods used to gather, analyze and transform data into information required for managerial decision-making. Includes qualitative and quantitative approaches to problem definition, research design, data collection and analysis, interpretation and presentation of research results. Requires use of statistical software packages. Formerly offered as MKTG 640.
MKTG 6700. Global Marketing Strategies. Units: 3
Semester Prerequisite: MKTG 6050. Quarter Prerequisite: MKTG 605
Advanced marketing strategies for developing global markets. Includes the emerging changes in international markets and their impact on general marketing strategies. Formerly offered as MKTG 670.
ADMN 6763. Internship. Unit: 3
Semester Prerequisite: Consent of college internship coordinator. Quarter Prerequisite: senior standing preferred; consent of instructor and the departments internship coordinator
Supervised work and study in private or public organizations. May be repeated for credit. A total of six units of Jack H. Brown College of Business and Public Administration 5753 or 5755 courses may be applied toward graduation. Graded credit/no credit.
MKTG 6900. Marketing Strategy. Units: 3
Semester Prerequisite: MKTG 6050, MKTG 6100, and MKTG 6400. Quarter Prerequisite: MKTG 605, MKTG 610, and MKTG 640
A strategy planning approach to marketing management from conceptual and applications perspectives. Focus is on the strategic decision-making process supported by self-analysis and external analysis. Legal, ethical and international aspects are also considered. Formerly offered as MKTG 696